Jenn stepped into her role as Executive Director/CEO of CWEA just before the onset of the COVID-19 pandemic. Under her leadership, CWEA quickly transitioned AC20 into its first virtual conference. Within two weeks of California’s stay-at-home order, CWEA launches a successful COVID-19 webinar series, keeping members informed on CDC research and wastewater surveillance developments. CWEA’s rapid response reinforces its role as a vital resource during this critical time.
Leveraging extensive stakeholder research and a diverse task force, CWEA embarks on a comprehensive rebranding initiative. Inspired by the transformation process in wastewater, the warmth of our members, and the bold, essential service the industry provides, we launch a new visual identity and messaging strategy. This rebrand serves as an internal rallying cry for members, clearly conveys value to agencies, and provides a strong direction for CWEA’s future.
In direct response to member requests for more flexible and accessible training options, CWEA launches OWEN (Online Wastewater Education Network), one of the largest training platforms in the wastewater industry. With over 300 online classes, OWEN provides professionals with comprehensive, high-quality training that meets the evolving demands of the industry. This platform underscores CWEA’s commitment to empowering its members by delivering education that fits their schedules and professional development needs.
The CWEA Board launches its Diversity, Equity, and Inclusion (DEI) initiative, underscoring the association’s commitment to fostering a more inclusive and equitable environment within the wastewater industry. This initiative aims to create opportunities for all members, promote diverse perspectives, and ensure that the industry reflects the communities it serves.
CWEA launches its Mentoring Program, designed to foster professional growth and knowledge sharing within the wastewater industry. The program connects experienced professionals with those seeking guidance, creating valuable opportunities for skill development, career advancement, and building strong networks supporting members at every stage of their careers.
CWEA launches its most comprehensive certification training for Collection Systems Maintenance Grade 1 on OWEN. The on-demand series offers targeted courses aligned with each exam domain, providing focused, well-rounded preparation. Peer-reviewed by industry experts, the courses deliver high-quality, trusted content. With flexible online access, this bundle equips professionals with the knowledge and skills to advance their careers in the wastewater industry.