Updated 2/24/21 from State Water Board announcement
The State Water Board is pleased to announce Operator Certification Computer Based Testing (CBT) has been implemented. In the past, the State Water Board offered paper-pencil exams twice a year (one Saturday in Spring and one Saturday in Fall) at 10 locations throughout the state. Due to COVID-19 health and safety guidelines, we’ve moved to year-round computer-based testing at more than 30 testing centers statewide. For additional information on CBT and answers to questions you may have, please see the article below.
In the past, the State Water Board offered paper-pencil exams twice a year (one Saturday in Spring and one Saturday in Fall) at 10 locations throughout the state.
Due to COVID-19 health and safety guidelines, we are moving to year-round computer based testing at more than 30 testing centers statewide.
Computer-based testing means…
To get an idea of the computer-based testing platform, applicants can access a
demonstration of the testing experience.
Please DO NOT bring any sheets of paper, calculator or formula sheets with you to the Prometric testing center. All the items you need will be provided at the testing center.
The Prometric exam administrator will provide you with the following items:
1. Applying
Submit an exam application to the State Water Board for approval. Applications and
submittal instructions can be found here:
Applications may be submitted at any time since there are no application deadlines. However, there is a 60-day filing period for Wastewater Treatment exams (section 3701 subdivision (a) of Operator Certification regulations)
That means the earliest an applicant can take the Wastewater Treatment exam is 60 days from the date we receive the application.
Applicants that are approved will receive notification from the State Water Board by email within 30 days. If no email address was provided by the applicant, then they will receive notification by letter.
2. Scheduling the Exam
After receiving approval from the State Water Board, go to www.prometric.com to schedule an exam appointment. Applicants will be provided a 90-day window in which they will have to schedule and take their exam.
3. Test Day Check-in
On test day, test takers must arrive to their selected testing center 30 minutes before the scheduled test time. There is a security check-in process and test takers will need to show a valid, government issued photo ID. Please watch the short video
“What to Expect” before going to the test center
4. Taking the Exam
Exam content has not changed. However, instead of a paper exam booklet, scantron©, and pencil, test takers will use a computer to see the questions and select answers. A demonstration of the exam experience can be viewed here:
5. Getting the Results
Exam results are emailed to the test taker within one business day after the exam is completed. If no email was provided, a results letter will be provided by mail. Results are also sent to the Office of Operator Certification.
For more information, please review our Computer-Based Testing Frequently Asked
Questions or contact the Office of Operator Certification:
Be sure to contact the Office of Operator Certification, please do not contact CWEA Member Services. We are not involved in administering the State’s exams in any manner.
If you want to share an update or your experience taking the exam please email Alec Mackie, CWEA’s Director of Communications.
Photos courtesy of Prometric, used with permission.
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